Privacy Policy
Learn how Your Town's Event Guide collects, uses, shares, and protects your information — and what choices you have.
1. Introduction
Your Town's Event Guide ("Company", "we", "us", or "our") operates the ourtownevent.com website and platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform and use our services.
2. Information We Collect
A. Information You Provide Directly
- Account information: name, email address, phone number, location
- Event information: event title, description, date, time, location, category, images, and promotional materials
- Payment information: billing address and payment details (processed securely through third-party payment processors)
- Communications: messages you send through our contact form or customer support channels
- Profile information: preferences, interests, and biographical information
B. Information Collected Automatically
- Device information: IP address, browser type, operating system
- Usage data: pages visited, time spent, clicks, searches, and interactions with events
- Location data: approximate location based on your search radius preferences (10–50 miles)
- Cookies and tracking technologies: We use cookies to enhance user experience and analyze platform usage
C. Third‑Party Information
We may receive information about you from third parties for fraud prevention and verification purposes.
3. How We Use Your Information
- Providing and improving our Platform and services
- Creating and managing your account
- Processing event listings and promotions
- Sending you event recommendations and marketing communications (with your consent)
- Displaying your events to relevant audiences within your specified geographic radius
- Customer support and responding to inquiries
- Fraud prevention and security measures
- Compliance with legal obligations
- Analytics and platform optimization through AI‑powered audience targeting
5. Data Security
We implement industry‑standard security measures including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but commit to protecting your data with reasonable safeguards.
6. Your Privacy Rights
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Opt‑out of marketing communications
- Data portability (receive your data in a structured format)
- Withdraw consent for data processing
To exercise these rights, contact us at support@ourtownevent.com with "Privacy Rights Request" in the subject line.
8. Children's Privacy
Our Platform is not intended for children under 13. We do not knowingly collect information from children under 13. Parents or guardians who believe we have collected such information should contact us immediately at support@ourtownevent.com.
9. Third‑Party Links
Our Platform may contain links to third‑party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
10. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You can request deletion of your account and associated data at any time.
11. International Data Transfers
If you access our Platform from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. By using the Platform, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform constitutes acceptance of updated terms.
13. Contact Us
For privacy concerns or requests, contact:
Email: support@ourtownevent.com
Mailing Address: 610 Park View Dr Ste 311, Santa Clara, CA 95054
Response Time: Within 24 hours